Frequently Asked Questions
About Our Website & Mission
Who runs this website?
Our website is run by Laura, Zoe, and Chloe—three mums who have each experienced the heartbreak of baby loss. Everything here has been created with love in memory of our precious babies: Rhylie, Matilda, Hudson, and all little ones gone too soon.
Why did you create this space?
We wanted to honour our babies’ memories, raise awareness about baby loss, and support other families who are grieving. This is a place to remember, to feel less alone, and to make a difference together.
What do you do?
We create comfort packages, memorial keepsakes, and resources for bereaved families. We also share our stories to help break the silence around baby loss.
Through our shop and donations, we fund projects like Matilda’s Legacy notebooks and Hearts for Hudson Comfort Packages.
We often go live on TikTok to share updates, raise awareness, and connect with our community—especially around Baby Loss Awareness Week and other special dates.
Alongside this, we run a private Facebook support group where bereaved parents can share their babies, talk openly about grief, and find understanding without judgment.
Everything we do is about honouring precious little lives and reminding families they are never alone.
Can I share my baby’s story here?
Yes—if you would like your little one’s memory to be part of this space, please contact us. We welcome stories, tributes, and photos.
About Ordering
How do I place an order?
Browse our shop, add the items you’d like to your cart, and follow the checkout steps. You’ll receive a confirmation email when your order has been placed.
Can I order from more than one shop?
Yes. You can add items from different projects (like Chloe’s, Zoe’s, and Laura’s) to your cart and check out all at once. Shipping is calculated separately for each seller.
Where does the money go?
Proceeds from each product go directly to the person or project listed on the product page. For example, donations help fund Matilda’s Legacy notebooks or cover the costs of Hearts for Hudson Comfort Packages. Each listing explains exactly who you are supporting.
Do you ship internationally?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
About Donations & Support
How can I make a donation?
You can visit our Donations Page to contribute directly. From there, you can choose to support:
Zoe’s Matilda’s Legacy, which provides notebooks and care packs for bereaved families.
Chloe’s Hearts for Hudson Comfort Packages, which bring comfort to parents after loss.
Every donation helps us keep these projects going.
What if I want to sponsor a comfort package or Matilda's Legacy Book?
If you’d like to sponsor a comfort package or a notebook for another family, you can do this by visiting the product page you’d like to donate. Each product has an option to leave a donation there. If you have any questions or need help, please reach out to us—we’re always here to help you choose the right option.
Can I fundraise for your projects?
Yes—if you’d like to organise a fundraiser or collect donations on our behalf, please contact us so we can help and provide any information you need.
Contact & Other Questions
How can I contact you?
You can email us or fill out our contact form. We’re always happy to hear from you.
Where can I follow you online?
We share updates, stories, and awareness posts on:
Facebook
TikTok
Instagram
How can I stay updated?
Follow us on social media or keep an eye on our homepage—we regularly share new products, projects, and ways to get involved.
